Privacy Policy

1. Information We Collect

We collect only information necessary to provide our products and services. This may include:

• Customer name and contact information.
• Delivery details required for order fulfilment.
• Product preferences and order information.
• Messages submitted through our website.

2. Use of Information

Information collected is used for:

• Managing customer orders.
• Providing customer assistance.
• Communicating important service information.
• Maintaining accurate business records.

3. Information Storage Period

Order-related information is securely retained for up to 6 years from the date of transaction completion where required for business record management.

Customer enquiry information that does not result in an order is normally removed within 24 months from the date of the last communication.

4. Protection of Information

We apply appropriate technical and organisational measures to protect information provided through our website.

Information access is limited to authorised purposes connected with operating our services.

5. Cookies and Website Technologies

Cookies may be used to support essential website functions and improve website performance.

Cookie information may remain active according to browser settings or service requirements and can be managed through browser controls.

6. Third-Party Services

We may work with service providers supporting website operation, delivery services, technical maintenance and customer communication.

Information shared with these providers is limited to what is necessary for their specific service.

7. Customer Information Requests

Requests relating to personal information can be submitted by email.

We aim to respond within 30 days after receiving a valid request.

Contact: help@ruteghliving.shop

8. Policy Updates

This Privacy Policy is effective immediately when published on this page.

Any future updates will become effective within 30 days after publication on this website.