Cart is empty Frequently Asked Questions
Find helpful answers about orders, delivery, products and returns.
What products are available?
We offer a carefully selected range of home textile products, including
tablecloths and table runners in different fabrics, sizes and designs.
Is delivery included with my order?
Yes. All orders include free delivery. No additional delivery charge will
be added during checkout.
How long does order preparation take?
Orders are normally prepared within 1–3 working days after confirmation.
Delivery usually takes around 3–7 working days after dispatch.
Can I change my order after placing it?
If you need to update your order details, please contact us as soon as
possible. We will try to assist before the order enters preparation.
Can I return an item if I change my mind?
Yes. Return requests can be submitted within 30 days after delivery,
provided the item remains unused, clean and in its original condition.
Is the first return or exchange free?
Yes. The first return or exchange request for an order includes free return
delivery. Further requests may be reviewed depending on the circumstances.
When will my refund be completed?
After receiving and checking the returned item, refunds are normally
processed within 5 working days. The amount usually appears within
5–10 working days depending on processing times.
What happens if my item arrives damaged?
Please contact us within 14 days after delivery with your order details.
We will review the situation and provide suitable assistance.
How can I contact the support team?
You can contact us through the available contact channels. We aim to reply
within 2 working days.
Simple answers for a smooth shopping experience